[Sticky] Welcome to the Support Forums
Hello and welcome to the official ByteBox Media support forums.
These forums were setup to allow all of our users access to information, tutorials, help and support for all of our products and services.
We welcome everyone into our community and we treat our customers with respect, all we ask is the same in return.
We please urge all customers and guests to take a look and review our rules thread before engaging on the forums.
Any issues arising from users, maybe subject to your account being terminated and banned.
If you feel you need to speak to us in private, please open a private ticket from the relevant forum. Please do not open tickets for simple queries that are probably already answered. These tickets are reserved for very important matters, issues, bugs and developments.
Best Practices for using the Support Forums
1 - Please use the search box on the page to first look for queries relating to your topic to see if it has been posted before.
2 - If the search yields no answer, try looking through the relevant forums. If you still cannot find an answer, please feel free to open a thread in the relevant forum and await a response.
3 - Check out the relevant tutorial section on the forum for the software you are using to see if your problem has already been covered
4 - Please check the official documentation section for the software you are using (via the website main menu).
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